Client service
Membership, benefits and general enquiries.
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Medical aid scheme
Renaissance Health Medical Aid Fund (RMA), formerly the Prosperity Health Medical Aid Fund, with offices in Windhoek and seven other towns.
Choose the right team for your enquiry. Member and claims enquiries go directly to the scheme or its administrator.
Membership, benefits and general enquiries.
Ask about a claim or its progress. Claims are handled by RMA, not NMP.
Authorisation before a planned hospital admission. Approval is issued by RMA, not NMP.
Hospital authorisation outside office hours.
Changes to your membership and dependants.
Register for chronic medication.
Join RMA as an individual or employer group.
Windhoek: corner of Sir Seretse Khama Street and Thorer StreetLocation sourceopen_in_new
Check your option, available benefits, tariffs, exclusions and any pre-authorisation requirements with the scheme before treatment.
A current benefit summary has not yet been verified. Consult the official scheme documents or member-support team.
Open documents on the official source. Submit completed forms directly to the scheme or administrator.
Official documents are awaiting verification.
We are adding RMA’s provider list to NMP. Until then, ask the practice or RMA whether a provider accepts your option, using the contacts above.
On WhatsApp, ask “Does Dr … take RMA?” at 061 237 679 and get an answer from our records.
An accepting provider does not guarantee payment or full cover. Confirm your membership, benefit balance, the provider’s participation and any payment shortfall before your visit.
Leave your details and the Nam Medical Pages team will contact you. Your details are passed to RMA only because you agree to it below.
Payment depends on your membership, option, remaining benefits, tariffs and authorisation. Confirm these with the scheme and practice.
Use the official scheme portal, forms or support contacts above. NMP helps you find information and providers; it does not process claims or issue scheme authorisations.
Check the linked official source and confirm directly with the scheme. Each sourced item shows when it was checked.
Source checks confirm where information came from. They are separate from regulatory accreditation or an endorsement by the scheme.