Administrative office
Membership, claims and general enquiries.
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Medical aid scheme
Heritage Health Medical Aid Fund, with in-hospital, comprehensive and affordable plans and optional day-to-day add-ons. Its benefit year runs from January to December.
Choose the right team for your enquiry. Member and claims enquiries go directly to the scheme or its administrator.
Membership, claims and general enquiries.
Use this line if the first is busy.
Unit 1, House 49 Feld Street, WindhoekLocation sourceopen_in_new
Check your option, available benefits, tariffs, exclusions and any pre-authorisation requirements with the scheme before treatment.
In-hospital plans: Baobab, Acacia and Kiaat. Comprehensive plans: Camelthorn, Maroela, Hoodia and Moringa. Affordable plans: Hoodia, Moringa and Aloe. Optional day-to-day add-ons: Super and Standard. The benefit year runs from 1 January to 31 December; details are in the official Benefits Guide.
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Official benefitsopen_in_newOpen documents on the official source. Submit completed forms directly to the scheme or administrator.
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We are adding Heritage Health’s provider list to NMP. Until then, ask the practice or Heritage Health whether a provider accepts your option, using the contacts above.
On WhatsApp, ask “Does Dr … take Heritage Health?” at 061 237 679 and get an answer from our records.
An accepting provider does not guarantee payment or full cover. Confirm your membership, benefit balance, the provider’s participation and any payment shortfall before your visit.
Leave your details and the Nam Medical Pages team will contact you. Your details are passed to Heritage Health only because you agree to it below.
Payment depends on your membership, option, remaining benefits, tariffs and authorisation. Confirm these with the scheme and practice.
Use the official scheme portal, forms or support contacts above. NMP helps you find information and providers; it does not process claims or issue scheme authorisations.
Check the linked official source and confirm directly with the scheme. Each sourced item shows when it was checked.
Source checks confirm where information came from. They are separate from regulatory accreditation or an endorsement by the scheme.